Overhead Door Company of Oklahoma CityServing:   Oklahoma City, OK    Edmond, OK    Norman, OK    Yukon, OK     Midwest City, OK


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Garage Door Remote Won’t Work? 4 Potential Reasons Why

Oh no! Your garage door remote stopped working? No worries. There could be a perfectly logical – and easy to solve – reason for your troubles.

1. Dead Batteries

First, check the batteries. It’s easy to forget that needs to be done periodically! Before the batteries go dead, you may find that the transmitter needs the button to be pushed more times or to be pushed while you’re closer to the garage door. These are the classic signs of a dying battery. Changing the batteries before they die entirely can save you some inconvenience.

Alternatively, if you have a smart garage door opener, you can also control the opening and closing of your garage door with your smartphone. If you’re due to replace your garage door opener sometime in the near future, keep this in mind as you decide which automatic garage door opener is right for you.

2. The Lock Is On

The problem could be your garage door, not the opener. Garage doors have a lock that can prevent the door from opening. The locking mechanism is found on the door itself and may look like a knob with two horizontal bars spreading outward. If the lock is engaged, disengage it.

3. Garage Door Trolley Disengaged

All garage doors come with a pull chain or handle that allows the trolley to disengage from the door. When the door is disengaged, it can be opened manually but not automatically. You’ll be able to tell if the trolley was disengaged because the door will open easily when you try to lift it. Follow the instructions in your garage door opener owner’s manual to re-engage the trolley: it’s a little different on every door.

4. Garage Door Opener Unplugged

Your automatic garage door opener plugs into an outlet just like any other electronic device. If the garage door opener becomes unplugged, your garage door remote won’t work, and neither will any of the other parts of your opener. It could be that the unit was unplugged intentionally to free up an outlet, or it may have become jostled and unplugged.

5. Your Photoelectric Eye Needs Cleaning

Automatic garage doors come with a pair of photoelectric eyes, which you can find on either side of the opening, near the bottom. An invisible laser passes between the two eyes. When something obstructs the laser, the door will not shut. If your garage door is stuck open and the remote will not work, clean the eyes with a soft, microfiber cloth, move anything out of the way of the garage door opening, then try again.

Know When to Repair or Replace Your Garage Door Remote

Is your garage door remote having trouble? The problem could be the garage door remote – or the garage door itself. If you’ve done your best to troubleshoot the problem and your remote still isn’t working, get started with repairs. Contact Overhead Door Company of Oklahoma City.

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Kristen Mangum
Kristen Mangum
Friendly customer service. Bought a hard to find remote for an old garage door opener. Opener has 3 buttons so I can program both doors to it. Easy to find location right off 29th St.
Robert Ballinger
Robert Ballinger
Great people
Betsy Chronister
Betsy Chronister
I was given a very fair quote. A week later a tech came and installed. Then came back to install lock. Tech was very professional and polite. Spen time with me making adjustments to my liking. I totally recommend Overhead door to my fellow Okies.
Hendrix Morrow
Hendrix Morrow
Overhead Door did a great job. They got me on the schedule the next day and fixed my spring in 30 minutes or less. Joe was great, professional, and courteous. Awesome service, and he didn't tell me I needed extra materials like the previous garage door people that quoted me $575. Overhead Door told me a price over the phone and it didn't change. I'd recommend them every time.
Sandy Molleda Molleda
Sandy Molleda Molleda
A very good place for a new garage door and a new remote.
John Ehrhardt
John Ehrhardt
Pleased with their services. Coil spring broke and door stopped working. Spoke to Ron, and less than 24 hrs later the technician had us up n running again. These guys did exactly what they promised to do, with no nonsense. I like that.

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