When you’re installing something as important as a new garage door, it’s important to get the best deal possible with a good garage door warranty. Knowing how to evaluate the quality of the warranty can help you decide whether the garage door company you’re considering offers a product that you want to purchase.
1. How Many Warranties?
If your garage door installer and manufacturer are the same entity, there should be only one warranty covering both installation and the door itself. One warranty is best because it helps ensure streamlined repair or replacement in the event of a problem.
If the installer and manufacturer are different entities, there may be two warranties: one from the manufacturer, and one from the installer. This situation is less than ideal. In the event that something goes wrong with the garage door, you could be caught between the manufacturer and installer, struggling to determine fault or cause.
If there is no warranty at all, this is a red flag! Don’t hire that garage door installer!
2. Does the Warranty Require You to Perform Maintenance?
Keeping up with required maintenance is a good way to ensure that your new garage door will continue to meet expectations. However, not all homeowners perform garage door maintenance on a regular basis. If the warranty requires you to perform maintenance, this is important to know so you can keep the warranty in good standing.
3. Where Can You Find Additional Copies of the Warranty?
If you should lose the warranty, it’s helpful to know where you can find additional copies. A well-established company may keep the warranty online for convenient access. Find out if this is the case with your installer. If the one copy of the warranty is the copy you’re given, this makes it even more important to keep it safe.
4. How Long Will the Warranty Last?
Knowing how long the garage door warranty will last can help you gauge the installer and manufacturer’s confidence in their own product. It’s also important to know how long the warranty lasts because it’s a timeline. Should something go wrong with your garage door, it’s important to report and claim repairs against the warranty before the warranty period is over.
It’s worth noting, however, that some warranties may have different lengths for different components of the door (such as the panels, springs, or opener), so be sure to read the warranty carefully to understand what’s covered and for how long.
Garage Door Warranty Tips
Get the most out of your garage door warranty
- Keep a copy for your records. Hopefully, you have a filing cabinet drawer with copies of warranties for your other home products. Keep this warranty on file so you’ll have it if you need it.
- Read the warranty. Know what’s in the warranty before making your purchase.
- Ask questions. Is there language in the warranty that doesn’t quite make sense? Contact the garage door installer to get your questions answered.
- Maintenance is important. Regular maintenance can help keep your garage door in good working order and prevent issues from arising. Some warranties may require certain types of maintenance (such as lubrication of moving parts) in order to remain valid, so be sure to follow any maintenance guidelines outlined in the warranty.
What to Do if You Need Repairs
If you do need repairs covered by your garage door warranty, it’s important to follow the proper procedure for filing a claim. This may involve contacting the manufacturer or installer directly, providing documentation of the issue, and allowing for an inspection or repair by an authorized technician. Make sure to familiarize yourself with the claims process outlined in your warranty so you know what to do in case of a problem.
Frequently Asked Questions
Garage door warranties can cover a range of issues, including defects in materials or workmanship, damage caused by normal use, and failure of certain components (such as the springs or opener). The specific coverage will depend on the type of warranty and the manufacturer.
The length of a garage door warranty can vary depending on the manufacturer and type of door. Some warranties may last for just a few years, while others may offer coverage for up to 10 years or more.
Most garage door warranties will not cover damage caused by accidents or misuse. It’s important to read the terms and conditions of your warranty carefully to understand what is and is not covered
If you need to make a warranty claim, you should follow the procedure outlined in your warranty documentation. This may involve contacting the manufacturer or installer, providing documentation of the issue, and allowing for an inspection or repair by an authorized technician.
Some garage door warranties may require certain types of maintenance (such as lubrication of moving parts) in order to remain valid. Be sure to read your warranty carefully to understand any maintenance requirements.
If you’re unsure whether a particular issue with your garage door is covered by the warranty, it’s a good idea to contact the manufacturer or installer to ask for clarification. They can help you understand what types of issues are covered and what steps you need to take to make a warranty claim.
Contact Us to Install a New Garage Door
Overhead Door Company of Oklahoma City is proud to provide a solid warranty for all our products. To find out more about installing a garage door made by Overhead Door of Oklahoma City, contact us